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Store Credits
How long are store credits valid for?
Credit notes are valid for 12 months from the issue date and will be emailed to you with a unique code to use online.
How do I get my store credit?
Once your return is approved by our Returns Team, you’ll receive an email with your store credit note. Store credit notes are valid for 12 months from the issue date.
How do I use my store credit?
At the checkout, enter your store credit note code in the ‘Discount Code or Store Credit Note Number' box and select ‘Apply', the total will repopulate with the discount applied. Unfortunately, if the codes are not used at the checkout we are unable
Can I Apply More Than One Store Credit at Checkout?
Yes! You can use multiple store credits at checkout—just make sure to enter them separately.
Can I Use My Store Credit With a Discount Code?
Yes! You can use a discount code and store credit at checkout—just enter them separately.