Does Shona Joy cover the cost of returns?Updated 2 months ago

Return labels are at the customer’s expense and can be purchased via our online returns portal. 

Rates vary by location and will be deducted from your refund. You can view shipping rates before confirming your return.

If you use another carrier, please ensure it’s tracked, as we cannot investigate untracked returns.

Sydney Customers: You may also drop off returns at our Head Office in Rosebery:

• Address: Shona Joy, Unit 16/809–821 Botany Rd, Rosebery NSW
• Drop-off times: Monday-Friday 8am-5pm