Can I change my shipping address?Updated 2 months ago

If you need to update your shipping address, please contact us via live chat, email [email protected], or call (+61) 2 9690 1002.

We’ll do our best to help if there’s an address error. However, once an order has been packed and collected by the carrier, address changes are no longer possible.

If your order has already shipped, you may be able to redirect the parcel via the Australia Post app. If this is unsuccessful, the parcel may be returned to sender.